SPRINT

time-bound delivery

Launch focused AI automation + Customer Experience program

LET'S WORK TOGETHER

Tangible, customer centric, AI enabled customer experiences on time and on budget.

What is the AICX Sprint?

The AICX Sprint is a practically oriented framework that helps you deliver on specific customer experience design objectives and business goals. The product lifecycle has changed. Open-ended Discovery projects waste valuable time and result in missed market opportunities. The AICX Sprint helps you get from ideation to prototype, fast.

Our "Human Centred Strategic AI Design" approach means we can be embedded as part of your product teams, or lead targeted initiatives with quantifiable success metrics.

Outputs
Friction Map
Product Revenue Model
'Quick Win' Target List
User Test Analysis
Customer Insight Brief
Executive Readout
AI Design Framework
Clickable Prototype

We find friction, identify opportunities, and deliver solutions. We're here to help.

OUR SPECIALISTS HAVE A BACKGROUND IN DELIVERING VALUE WITHIN LARGE SCALE ENTERPRISE INITIATIVES ACROSS MULTIPLE INDUSTRY SECTORS. WE CAN DEPLOY GROWTH LEVERS RAPIDLY AND EMBED NEW WAYS OF WORKING THAT HELP YOU THRIVE IN THE AGE OF AI.

LET'S WORK TOGETHER

Frequently Asked Questions

You've got question? We've got answers.

How much can we really save with AI automation?

The percentage of operating costs saved through deploying AI solutions varies depending on business size and complexity. We see many businesses seeing a double benefit. Where traditional business models can see rapid increases in both cost and time savings in the immediate term; these clients then go on to enjoy increased capacity to implement growth initiatives that were previously out of reach.

How quickly can we see results with each package?

Project details and business challenges will help us gauge the likely timeline you should expect to run the chosen program for. By providing detailed project requirements, success measurements (if known) and  business goals we can deliver a project plan that will meet your expectations and drive business results.

Do we own the automations and agents you build?

It's completely your choice how we manage the ownership rights of each custom designed agent and automation. We can provide options to suit the testing, iterative design and deployment phase to ensure they are within budget while protecting your IP.

What happens if an agent or automation breaks or needs updates?

Uptime is key, we completely understand. Business needs and the critical nature of your customer experience solution will define the level of support that is required, we can work with you to define and plan for providing the level of support that is required. We can manage it for you, or transfer deep product knowledge to your in-house teams for self management.

Which package is right for us?

We aren't in the business of just closing deals. We prefer to develop client relationships built on trust and value. Each program is geared toward a phase of solution design, but we can create a bespoke engagement model that works for you. Long, short, big or small - we would love to hear about your business challenge and share more details on how we can help you achieve your goals.

How do you ensure our data stays secure?

We pride ourselves on providing the highest level of confidence in our data management and cyber security practices. We have partnered with a leading cyber security firm to ensure all levels of compliance are clearly outlined ahead of going live.

What's the difference between a blueprint and full implementation?

Our AICX Blueprint can be both a detailed map and diagnostic of what your internal teams can deliver, or, we can take the lead and deliver the agreed outcomes of the Blueprint. Every business is different so all our programs can be tailored to you as our client, rather than forcing you into any one templated methodology.

Can we start with the Discovery Workshop and upgrade later?

Absolutely! If after the Discovery Workshop you have a more detailed view of how we can work together we can create a bespoke program that suits you, your business and your detailed customer experience goals.

I don't want to lose control over my business—how will automation affect that?

While AI is superior in its ability to optimise operations, provide scale through efficiency and deliver value in many other arenas we are strong believers in embedding safeguard protocols in all of our solutions. You and your designated business representatives will have the ability to choose what level of autonomy the agents ultimately have. For more information on our Client Control Protocol reach out below and tell us a bit about your project!