CLARITY OUT OF COMPLEXITY
Identify the biggest opportunities to deepen the relationship with your customers and highlight friction points in customer journeys.
Get help with the kick-off phase of your AI enabled customer experience design project. We help create a collaborative environment for you to find alignment with your teammates on how AI will work for you. Find agreement on gaps, opportunities and what your priorities should be in the age of AI.
Focus your attention and resources toward the right opportunities. Identify and discuss risks, while staying focused on business outcomes. We integrate into one or all phases of the product lifecycle, in a way that is most productive for you
and your teams.
RAPID DESIGN AND DEVELOPMENT WITHOUT ALIGNMENT CAN LEAD TO CHAOS and missed milestones.
WE HAVE YEARS OF EXPERIENCE GUIDING EXECUTIVE DECISION MAKING IN CX DESIGN STRATEGY, to create alignment across teams.
WE USE PROVEN FRAMEWORKS TO CULTIVATE AN ENVIRONMENT OF SAFETY AND CREATIVITY TO GET YOUR TEAM LASER FOCUSED ON WHAT MATTERS MOST TO YOUR BUSINESS.
You've got question? We've got answers.
The percentage of operating costs saved through deploying AI solutions varies depending on business size and complexity. We see many businesses seeing a double benefit. Where traditional business models can see rapid increases in both cost and time savings in the immediate term; these clients then go on to enjoy increased capacity to implement growth initiatives that were previously out of reach.
Project details and business challenges will help us gauge the likely timeline you should expect to run the chosen program for. By providing detailed project requirements, success measurements (if known) and business goals we can deliver a project plan that will meet your expectations and drive business results.
It's completely your choice how we manage the ownership rights of each custom designed agent and automation. We can provide options to suit the testing, iterative design and deployment phase to ensure they are within budget while protecting your IP.
Uptime is key, we completely understand. Business needs and the critical nature of your customer experience solution will define the level of support that is required, we can work with you to define and plan for providing the level of support that is required. We can manage it for you, or transfer deep product knowledge to your in-house teams for self management.
We aren't in the business of just closing deals. We prefer to develop client relationships built on trust and value. Each program is geared toward a phase of solution design, but we can create a bespoke engagement model that works for you. Long, short, big or small - we would love to hear about your business challenge and share more details on how we can help you achieve your goals.
We pride ourselves on providing the highest level of confidence in our data management and cyber security practices. We have partnered with a leading cyber security firm to ensure all levels of compliance are clearly outlined ahead of going live.
Our AICX Blueprint can be both a detailed map and diagnostic of what your internal teams can deliver, or, we can take the lead and deliver the agreed outcomes of the Blueprint. Every business is different so all our programs can be tailored to you as our client, rather than forcing you into any one templated methodology.
Absolutely! If after the Discovery Workshop you have a more detailed view of how we can work together we can create a bespoke program that suits you, your business and your detailed customer experience goals.
While AI is superior in its ability to optimise operations, provide scale through efficiency and deliver value in many other arenas we are strong believers in embedding safeguard protocols in all of our solutions. You and your designated business representatives will have the ability to choose what level of autonomy the agents ultimately have. For more information on our Client Control Protocol reach out below and tell us a bit about your project!
